Unpacking Travel: Hospitality Talks with Amadeus

Evolving the Guest Experience Through Digital Communication with Ford Blakely

April 23, 2021 Amadeus Hospitality | Building the Future of Travel | Hospitality Technology Innovation Season 1 Episode 14
Unpacking Travel: Hospitality Talks with Amadeus
Evolving the Guest Experience Through Digital Communication with Ford Blakely
Show Notes

In this episode, we sit down with Ford Blakely, the founder of Zingle, to discuss the current state, emerging trends, and areas of opportunity for contactless technology. We learn how text messages and digital communication channels are enabling better, faster, and safer experiences by creating physical distance between hotel staff and guests; a key element that has evolved from a “nice to have” to a “must-have” over the course of the pandemic.

For more information, visit www.amadeus-hospitality.com/podcast.